Whether it's a slow drip that finally gave out or a sudden flood at midnight, Stillwater residents call one number and get a real answer. Hirex Water Damage keeps Flood Damage Cleanup crews and equipment staged inside Stillwater so a technician can be at your door quickly.
Plenty of Stillwater families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Stillwater roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Flood Damage Cleanup in Stillwater is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Stillwater address, thanks to full coverage and proper Stillwater, MN licensing.
Equipment lives in a Stillwater-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Ask any Stillwater property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Stillwater crew running outdated techniques does the property a disservice.
The Stillwater jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Stillwater property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Stillwater dispatcher will tell you honestly whether it's urgent or something we can schedule.
Whether it's a small residential leak or a large commercial loss, our Stillwater teams size the crew and equipment to fit. Each item on this list corresponds to an actual step in our process, not a generic label.
Our Stillwater units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Stillwater families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Stillwater businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
Blackwater losses in Stillwater get handled under strict Category 3 protocol from containment through documented disposal.
Every Stillwater drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
Every Stillwater estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Because equipment is staged inside Stillwater, most calls see a technician on-site in under an hour.
We photograph and log every step so your Stillwater claim moves faster and you're not arguing with an insurer alone.
We don't call a Stillwater job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Our Stillwater team asks just enough to send the right-sized crew, not a generic single technician every time.
Our nearest available Stillwater crew is dispatched immediately with truck-mount gear on board.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.
We measure moisture with instruments, not guesswork, and won't sign off on a Stillwater job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Stillwater work order we issue, not just mentioned in a sales pitch. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Stillwater guarantee is built on.
"Our water heater failed at midnight and a Hirex Water Damage technician was already extracting water by 1am. Didn't expect that kind of speed." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"What they quoted upfront is what I paid. No hidden equipment fees." — Sam T.
Most Stillwater dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Upfront, written pricing is standard on every Stillwater job, never an afterthought.
Around-the-clock Stillwater coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard, and we'll send documentation formatted for a Stillwater insurance claim.
We rely on moisture meters and psychrometric data, not a guess, before signing off on a Stillwater job.
Yes, our Stillwater crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
We scale crews and equipment for commercial Stillwater accounts and assign a dedicated project lead beyond a single unit.
Most Stillwater residential jobs dry out in 3 to 5 days depending on how much material got wet.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
We stand behind every Stillwater job with a documented dry-standard guarantee.
We cover Stillwater and the surrounding zip codes listed below, plus nearby communities throughout Stillwater, MN.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Stillwater is our home base, and our reach extends across Stillwater, MN through staged equipment and on-call technicians. If your address falls inside or near Stillwater, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Stillwater's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Stillwater, Stillwater, MNCall now and speak with a real Stillwater dispatcher, not a national call center.
Call +1-844-578-1604